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Jet Pack
About the service
Cartons and packing
Nippon Express will supply packing cartons at extra cost or you can provide your own so long as they are sturdy and suitable for export. The dimensions of the cartons must not exceed 200cm in total. (Length + Breadth + Height).
The cartons are to be packed by the customer in a safe and sensible manner with the weight of each package should not exceed 32kgs .
Collection
The charges quoted are for collections within London Post code. Extra charges will be incurred should collection be outside this boundary. In order that we can ensure you receive all the relevant paperwork for completion we will require one week notice for collection.
Normal collection times are between the hours of 9am`5:30pm Monday to Friday only.
Destination services
Nippon Express operates its own offices in Japan ensuring your goods will be shipped safely and securely door to door with the minimum amount of handling.
Insurance
0.75% of packing list total Minimum charge GBP5.00
Payment
If you wish to pay in the UK
We can only accept payment by credit card (Visa, Mastercard, JCB), or by debit card (Maestro, Visa Delta, Solo). On the Shipping Instructions Form, please tick the box marked, gAll charges to be paid in country of despatch. Customs charges to be paid at destination.h

If you wish to pay in Japan
On the Shipping Instructions Form, please tick the box marked, gAll charges to be paid at destination. Customs charges also to be paid at destination.h

Customs, Duty / tax at destination
Whilst we do everything to try and ensure a smooth passage of the goods through customs we have no control over them and they can carry out searches at their discretion. To help this process please ensure all paperwork is completed correctly.
Duty and Tax is not normally payable on personal effects over 6 months old but again this is at the discretion of the customs officers.
Restricted goods
We cannot accept any of the following goods for shipment by sea or air.
Goods covered under the Washington Treaty eg: Animal products, Rice, Plants, Seeds, Ivory also Explosives, firearms, Ammunition, Paint, Batteries, Swords, Fuel, Tobacco Pornographic materials, Drugs, Stocks/securities valuable items etc.
Trade Associations
Nippon Express (UK) Ltd is a member of BAR Overseas, which is in effect your guarantee of shipment, as well as FEDEMAC, IATA, BIFA and is a ISO 9000/2 registered company.
How to arrange
For further information and advice please call:
0208-737-4200
( 9am ` 4:30pm )
Only door to door service is available which includes clearance and delivery to your destination address.
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